Terms and Conditions - Flat Clearance Woolwich
Welcome to Flat Clearance Woolwich. By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before engaging our services.
1. Definitions
Flat Clearance Woolwich refers to our company providing clearance services for flats in Woolwich and surrounding areas.
- Client: The individual or entity requesting our clearance services.
- Services: The clearance, removal, and disposal of items from the client's property.
2. Services Provided
Flat Clearance Woolwich offers comprehensive clearance services, including but not limited to:
- Removal of household items and furniture
- Disposal of unwanted goods in compliance with local regulations
- Packing and transportation of items as requested
2.1 Service Availability
Our services are available seven days a week, subject to scheduling and availability. We strive to accommodate the client's preferred time slots whenever possible.
3. Booking and Cancellation
Booking: Clients can book our services through our online platform or by contacting our customer service team. Booking confirmation will be provided via email or phone.
- Clients must provide accurate information to facilitate the service.
- Any changes to the booking must be communicated at least 24 hours in advance.
3.1 Cancellation Policy
Clients may cancel their booking without penalty up to 24 hours before the scheduled service. Cancellations made within 24 hours may incur a cancellation fee.
4. Payment Terms
Fees for our services are outlined in the service agreement provided at the time of booking. Payment terms are as follows:
- Deposit: A non-refundable deposit may be required to secure the booking.
- Payment Methods: We accept cash, credit/debit cards, and bank transfers.
- Final Payment: Due upon completion of the service.
4.1 Late Payments
Late payments may result in additional charges and could affect the client's ability to use our services in the future.
5. Liability
Flat Clearance Woolwich strives to handle all items with care; however, we cannot be held liable for:
- Pre-existing damage to items
- Loss or damage during transportation due to unforeseen circumstances
- Items left behind after the clearance
5.1 Insurance
We carry insurance to cover accidental damage during the clearance process. Clients are advised to arrange their own insurance for high-value items.
6. Customer Obligations
Clients are responsible for:
- Providing access to the property at the scheduled time
- Ensuring all items are ready for clearance
- Notifying us of any restrictions or special requirements
7. Company Rights
Flat Clearance Woolwich reserves the right to:
- Refuse service if the property is deemed unsafe
- Modify the service agreement in the event of unforeseen circumstances
- Terminate the service agreement if terms and conditions are violated
8. Dispute Resolution
In the event of a dispute, we encourage clients to contact our customer service team to resolve the issue amicably. If a resolution cannot be reached, disputes will be handled in accordance with the laws governing our operations.
9. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any legal actions arising from these terms will be subject to the exclusive jurisdiction of the courts in Woolwich.
10. Changes to Terms
Flat Clearance Woolwich reserves the right to update or modify these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the new terms.
10.1 Notification of Changes
Clients will receive notifications of changes via email or through our website. It is the client's responsibility to review the terms periodically.
11. Privacy Policy
We are committed to protecting the privacy of our clients. Personal information collected during the clearance process will be used solely for service provision and will not be shared with third parties without consent, except as required by law.
12. Force Majeure
Flat Clearance Woolwich shall not be liable for any failure or delay in performing services due to causes beyond our reasonable control, including but not limited to natural disasters, wars, or governmental restrictions.
13. Intellectual Property
All content provided by Flat Clearance Woolwich, including text, graphics, and logos, are the property of the company and are protected by applicable intellectual property laws.
14. Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining terms will remain in full force and effect.
15. Entire Agreement
These terms and conditions constitute the entire agreement between the client and Flat Clearance Woolwich regarding the service and supersede all prior agreements and understandings.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.